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GREETINGS, Degens
Lindsay here!
All things growth and a networking Queen. I’m driven by the power of customer feedback to shape product development and drive meaningful growth. By directly aligning customer insights with product roadmaps, I’ve helped companies build solutions that not only meet market demand but also boost adoption and revenue. My focus is on connecting the dots between customer needs and product strategy, ensuring that every roadmap decision has a clear impact on customer outcomes and business success.
I excel in translating complex feedback into actionable steps that resonate with both technical and non-technical teams. Whether it’s optimizing onboarding, driving product adoption, or fine-tuning messaging, I make sure every touchpoint increases customer satisfaction and accelerates time-to-value.
With a track record of scaling revenue to $90M ARR and closing over $1B in contracts, I’ve led growth in Web3 and blockchain ecosystems, collaborating with key stakeholders to navigate fast-paced, high-growth environments. I’m passionate about empowering customer communities, optimizing processes, and delivering operational excellence—always with a focus on driving business results and scaling impact.
I have Master’s in Advertising from Syracuse University, post grad cert in digital marketing analytics from MIT, a post grad cert in venture financing from Oxford University and certified in Web3 Community Management from Blockchain Council.
WAGMI
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WAGMI 〰️
FAQs
Have a question about me or my journey? Check out this section to learn more about my background, inspirations, and what keeps me ticking!
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I have 4 years of experience growing teams and leading strategy in BD, marketing and post sale and growth.
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I have exposure across many web3 domains including custody, infra, NFTs, L1s & L2s, bridges, exchanges, IoT etc
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I have over 10 years of experience in marketing, including both B2B, B2B2C and B2C channels. I've increased organic traffic by 90%, followers by 70%, and led teams to close $142M.
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I am skilled in content marketing, social media marketing and my favorite is co-marketing with partnerships.
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I have over 10 years of experience in customer success, managing teams and exceeding renewal rates. I have built out three customer success departments from 0 to 1.
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I built an AI chatbot that increased NPS by 187% and CSAT by 45%. I also reduced support tickets by 40%.
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I have over 10 years of experience in project management, leading teams and launching multiple products from edtech, mortgagetech and web3.
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I'm familiar with Agile methodologies and tools like Jira, Confluence, Asana, Trello, Figma, and Miro.
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I led GTM operations for 4 companies including building integration documents and have launched over 2 dozen products along with over 40+ partnership product launches.
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I have a Masters degree in Advertising from Syracuse University; the #1 ranked communications program in the country.
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I focused on organizing marketing strategy, BD partnerships and recruiting 142 web3 projects which facilitated $2.2M in funding commitments for founders.
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Over 10 years in sales. Leading teams upwards of 30 members closing around $1B in career contracts.
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I competed the Entrepreneurship Venture Finance Program at the University of Oxford; a Certificate in Digital Marketing Analytics from M.I.T; and am a certified web3 community expert from the Blockchain Council.
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I'm skilled in negotiation, contract management, and building relationships.
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I increased contact rates by 288%, conversion rates by 21%, and retention rates by 24% during my time at 2u.
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I’ve worked in multiple analysis tools including Tableu, Looker, Periscope along with creating dashboard in multiple CRMs including Salesforce and Hubspot.
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Yes, I have experience working in startups and managing multiple projects simultaneously.
Wen Lambo
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Wen Lambo ?
What I’ve been up to:
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